Smokemart & GiftBox - Warehouse Manager

Apply now Job no: 521313
Work type: Full time
Location: Sydney
Categories: Management, Supply

Warehouse Manager - Retail & Wholesaler

About Us

Smokemart and GiftBox is Australia's leading Tobacco and Giftware Retailer with over 147 stores across Australia and over 30 years of successful retail experience.

Our Warehouse services our 19 Retail Stores in NSW and provides to our Wholesale Customers throughout the state.

The Opportunity

Due to ongoing business growth, an opportunity has become available for a Warehouse Manager in our Regent's Park Warehouse.

You will be required to have a hands on, practical and resourceful approach to achieve and maintain high quality customer service to both our internal and external customers, whilst upholding Work Health and Safety regulations. Managing the arrival, storage and distribution of all stock, in this role you would ensure the right products are delivered to the right location on time in a safe and secure environment.

We have experienced considerable growth and are looking for an experienced Warehouse manager to manage our team and drive our business to the next pillar.

Key Responsibilities Include:

  • Plan and co-ordinate the incoming goods, storage and dispatch of items in a timely and efficient manner to achieve objectives and Key Performance Indicators (KPIs).
  • Facilitate the receipt of all shipments, this includes the process of receiving, discrepancy, and damage reports as needed to the Business Development Manager or the State Sales Manager.
  • Ensure effective, safe, accurate and timely stock management to include space allocation, stock transfer and dealing with non-conforming product.
  • Manage and coordinate delivery driver daily run sheet and ensure compliance relating to checking of stock is adhered to.
  • Ensure customer payment terms and conditions are enforced with all overdue payments followed up on and received.
  • Accurate and timely reconciliation of daily takings in accordance with company banking processes.
  • Accurate and timely reconciliation of daily, weekly and monthly reports as directed by the State Sales Manager and / or Business Development Manager.
  • Manage facilitation of weekly roster ensuring time books are completed in time and in full to ensure colleagues are paid for hours worked.
  • Move inventory to various locations manually and by operating mechanical equipment, including forklift, pallet jack, pallet stacker and handcart in line with Work Health and Safety practices.
  • Working closely with the State Sales Manager and / or Business Development Manager to ensure adequate stock levels are dispatched to our network of Wholesale customers.
  • Accountable for the accurate results and organisation of periodic cycle counts and stock takes.
  • Responsible for the accurate recording of Wholesale transactions through the Point of Sale and relevant reporting avenues.
  • Responsible for ensuring that the quality of the product and service within the Warehouse is maintained at the highest possible standards for the customer and team members.
  • Ensure WH&S procedures are strictly adhered to.

What we are looking for

To be a successful candidate within our business you are required to have strong values, high levels of energy and a commitment to delivering high quality customer service. The role also requires a good degree of leadership and forward management. We are seeking individuals who have a passion for learning and are keen to be part of our fun, vibrant and successful team.

The successful applicant will also have:

  • Strong experience in a Logistics and Warehousing environment.
  • Knowledge of inventory and tracking systems.
  • Experience working within tight quality and efficiency parameters.
  • Proven ability to work autonomously.
  • A happy, friendly and energetic personality.
  • A desire to deliver high quality customer service.
  • Full Australian Drivers License, with the ability (Licensed) to drive a manual vehicle.

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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